Legal
Privacy notice
The personal data this website collects is what you type into a form or the assistant. It is used to answer you, and for nothing else.
Who is responsible
Maison Butter – Atelje mirisa, Sokolska 10, 11000 Beograd, Serbia, e-mail office@maisonbutter.rs, is responsible for the personal data collected on this website.
What is collected and why
When you send a business enquiry, a catalogue request, a consultation request, an order enquiry, an event enquiry or a contact message, the atelier receives what you put in the form: your name, e-mail address and phone number, your company, the details of your project, order or event, and your message. The data is used to reply to you and to prepare a proposal. When you subscribe to the newsletter, your e-mail address is used to send you the atelier’s letters until you unsubscribe.
How the forms work
The forms are delivered to the atelier by e-mail through a form-delivery service (Web3Forms) on the network of our hosting provider (Cloudflare, Inc.).
The Maison Butter assistant
The “Find your fragrance” and “Describe your space” tools send the text you type to an external AI service provider (data processed in the USA) to generate the answer. This website does not store the text or the answer. Do not type personal data into the assistant; when it fills in a form for you, nothing is sent until you press the form’s own button.
The shop
“Add to cart” takes you to the Maison Butter shop, where the cart, the checkout, your account and the order e-mails are handled. The shop has its own terms and privacy notice.
Map and social networks
The “Open in Google Maps” link and the links to Instagram, Facebook and LinkedIn lead to sites with their own privacy notices; nothing is sent to them until you click. If you allow analytics or marketing cookies in the cookie banner, Google Analytics and the Meta Pixel measure visits and purchases; without your consent they are not loaded.
How long
Enquiries that do not lead to an order are deleted within one year. A newsletter address is kept until you unsubscribe.
Your rights
You can ask what personal data the atelier holds about you, ask for it to be corrected or deleted, restrict or object to its processing, and complain to the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia. Write to office@maisonbutter.rs.
Cookies, analytics and advertising
This website sets no cookies and uses no analytics or advertising services. The language you choose and nothing else is remembered by the address of the page.